Return & Refunds

inezimproves.com Return and Refund Policy:

At inezimproves.com, we strive to ensure that every customer is satisfied with their DIY Crafting purchase. If you are not entirely happy with your order, we are here to help.

Returns:

• Returns must be requested within 30 days of receiving your order by emailing [email protected].
• Items must be unused and in the same condition as when you received them.
• Please ensure that the item is securely packaged to prevent any damage during return shipping.
• Customers are responsible for return shipping costs unless otherwise agreed upon with our customer service team.

Refunds:

Once we receive your return and verify its condition, we will initiate a refund to your original method of payment. Please allow up to 7 business days for the refund to reflect in your account.

Exchanges:

If you wish to exchange an item for a different size or color, please contact us via email at [email protected] to arrange the exchange process.

Non-Refundable Items:

Please note that certain items, such as digital downloads or customized products, are non-refundable.

International Returns:

For customers outside the United States, please contact us at [email protected] to discuss return shipping options.

Contact Us:

If you have any questions or concerns regarding our Return and Refund Policy, please reach out to our customer service team via email at [email protected]. We are here to assist you in any way we can.